State Farm® Insurance Agent Cole Floyd
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
John
November 8, 2024
"I am extremely grateful to Madison Schneck for setting up my home and auto insurance with State Farm ! I now have better coverage than I ever had with progressive at a fraction of the cost . Thanks Madison for putting over $2k a year back in my pocket !!!!"
"John, thank you for the great feedback! We’re so glad Madison could help you save and provide better insurance coverage. We truly appreciate your business and are here for any future needs! - Cole "
Desentrie Allen
November 5, 2024
"Great customer service. Cole is a genuine & caring agent."
"Desentrie, my team and I couldn't be more grateful for your kind feedback! We will continue to always be here to support your insurance needs! - Cole "
Jennifer Stevenson
June 14, 2024
"Zoë helped my husband and i switch our insurance from progressive to state farm and helped us save a ton of money! She worked super quick and efficient and explained everything so easily. If i could give 10 stars i would ⭐️⭐️⭐️⭐️⭐️"
"Jennifer, we will continue to work hard for any and all feedback that is given to us! My team and I are proud to serve you and your family. - Cole"
Bryon Bush
May 30, 2024
"Today I had a great experience getting a quote from Zoë. She was very patient with me, answering all my questions and making several adjustments to different policies as I asked for them. She definitely cares about people and their property. My quote was more than $200 a year less that what I pay now and the insurance has better coverage. At the end of the call I said it's nice to talk with professional people that have integrity and care about what they do. I hope her boss reads this. Thank you Zoë"
"Bryon, we will always want to demonstrate an unwavering commitment to our customers needs. Thank you for your business and the trust you put into our State Farm team each day. - Cole"
Madison Walker
May 8, 2024
"Kimberly was such amazing help and so kind definitely recommend Cole Floyd’s"
"Madison, our team will continue to give you the best customer support as your positive feedback means so much to each of us. - Cole"
Danysha McKnight
May 8, 2024
"I had a phenomenal experience with Kimberly Teague. She was great. She helped me with everything I needed and she couldn’t have been better."
"Hello, please know my team and I will always be here to give you to support you need. Thank you for sharing with us. - Cole"
Alyssa aldridge
May 8, 2024
"Kimberly was the best at helping me find the right auto coverage for me. She was super helpful and had amazing customer service!!"
"Alyssa, I know we will continue to give you the best experiences possible! Thank you for sharing. - Cole"
Vicki Hardin
May 8, 2024
"If you need any help with your insurance needs contact Danielle she has been very helpful telling us which policy they are so blessed to have you!!"
"Vicki, I’m so glad that your experience with our team has led you to share such kind feedback with us. We can’t thank you enough for sharing! - Cole"
Michaela Jones
April 5, 2024
"Such an easy and professional experience. Contact Danielle for all your insurance needs! 10/10 for sure."
"Michaela, my team and I couldn't be more grateful for your kind feedback! We will continue to always be here to support your insurance needs! - Cole"
Chris Mccauley
January 23, 2024
"State farm claims is the worst I've ever dealt with. They don't care about the customer at all."
"Chris, I would like to sincerely apologize for the negative experience you had with our claims department. We are normally known for our excellent customer service and I can assure you our only intent is to further assist you. Please give me a call at (931) 538-4872 and I'd be more than happy to help you. - Cole"
Julius Bailey
January 4, 2024
"Very professional"
"Julius, thank you for the five stars! - Cole"
Brandon Justice
December 13, 2023
"Great customer support great price"
"Brandon, thank you for the five stars and great feedback! - Cole"
A Karunaratne
December 13, 2023
"Kimberly was very helpful and efficient!"
"Hello, your trust in my team and I will always be important to us! Thank you for giving us the opportunity to serve you each day. - Cole"
Nelanie
November 20, 2023
"Called to update my car information and BobbyG was extremely helpful. She made the process easy"
"Nelanie, thank you for taking the time to share such positive feedback with us! Your experience with our team is exactly what we strive for. - Cole"
Nicolette Hilbert
November 11, 2023
"I am going to the process of purchasing a new vehicle and needed some help adding it to my policy, Kimberly was the sweet lady who helped me out, she made everything quick and easy and very much stress free. After I was finished with her I got a call from Cole who is my State Farm agent and this was the first time I have ever spoke with him and he was awesome. This is the first insurance company I’ve had to get on my own and it has been a smooth process not to mention their rates were a lot cheaper for me than other places I had found!"
"Thank you for the 5-star review, Nicolette! We strive to provide you with the customer care that you deserve and go the extra mile to do so! It is always our pleasure to be able to assist you with any of your insurance questions or needs! - Cole "
Virginia Lewis
September 1, 2023
"Great customer service! Always helpful and friendly."
"Virginia, I'm so glad our team has been able to give you such a great experience with our State Farm Agency! We appreciate you! - Cole"
Devin Park
February 28, 2023
"Professional, dedicated and informative! Thank you for always taking care of our family’s insurance needs!"
"Devin, our goal will always be to leave you with a satisfying experience! We are always more than happy to help. Thank you for taking the time to share this! - Cole"
Katarra Bordner
February 4, 2023
"Absolutely wonderful, Coy was quick and very knowledgeable! You can really tell that they value their customers and community."
"Katarra, I'm so glad that you are happy with our service and that Coy took great care of you. Thank you for your business! - Cole "
Richard Quintero
January 14, 2023
"Great experience. Coy was quick to answer my questions and efficient. Glad I made the call. Definitely recommend."
"Richard, thank you for sharing this awesome feedback about Coy's service. The best compliment my team and I can get is being recommended to others! - Cole "
jmhaltom
January 9, 2023
"First class experience with Cole Floyd and his awesome team! Cole and his team go above and beyond."
"Hello, the kind feedback you have provided is music to our ears! Thank you for your continued business. We will work hard for you each day. - Cole "